Support
How can we help?
Most issues are solved by confirming that macOS has enabled the Finder extension. Power Right Button includes a direct shortcut to the correct system interface.
Quick setup
- Open Power Right Button.
- On Overview, choose Open Extension Settings.
- Enable Power Right Button in the Finder extensions list.
- Open a Finder window, right-click a folder or selected file, then choose Power Right Button.
Troubleshooting
The menu is missing
- Reopen Extension Settings from the app and confirm the extension is enabled.
- Close and reopen the Finder window where you are testing.
- Make sure you are using Finder, not an Open or Save panel inside another app.
- Move the app to Applications before enabling its extension. Do not run it from a disk image.
A menu action is disabled
New File actions need a writable destination folder. SHA-256 works only on regular files, not folders or special items.
A setting did not change the menu
Settings save immediately. Close the current context menu and right-click again so Finder requests a fresh menu.
A file was given “2”, “3”, or another number
This is intentional. Power Right Button never overwrites an existing file when creating a starter document.
What to include in a support email
- Your macOS version.
- Your Power Right Button version, shown on the About screen.
- The Finder location and action you attempted.
- The exact error message, if one appeared.
Contact
Email support@powerrightbutton.app. This is the official support address for product and privacy questions.